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Key Policies

Key Policies for Top 10 Staff


#1 -  We deliver as promised. 

#2 - If  you permit us to train your player, then he will go to the  next level. 

#3 - We are in the business of developing young men. Therefore it is about them and not about the coaches, or the other adults. We are there to help them, guide them, assist them and to nurture their dreams. 

#4 - People need to know. It is vital that all of their questions be answered efficiently and promptly and professionally in regards to scheduling, finances and philosophical approaches or teaching techniques which affect their children. So if you have any question at all, we will answer it as professionally as possible. Also, we prefer it if you watch our teaching sessions as closely as possible. You need to know whats going on. We prefer it if you learn along with your child. You will never be in our way.  

#5 - Service is the key word. Service, service,  service. What can we do to service our player is the question. 

#6 - In the matter of refunds for instructional services,  monies shall be returned immediately and in full without any question. Period.

#7 - All players regardless of age should be treated as young men. They just happen to be in a small body but if they are taught and handled properly they can respond and behave with intellect, respect, maturity, and they will usually perform quite satisfactorily.

#8-  All of our  Instructors will have an accomplished baseball resume to their credit, be certified, pass background checks  and they  must possess a genuine passion for teaching young players. 

#9 -  Players do not leave our academy on a loss. They stay at it until we are certain that they have learned a new baseball skill and can leave feeling good about themselves. 

#10 - Our Instructors will teach techniques that are proven to advance both a players skill level and appreciation for the game.